By Ali Bhagat and Rachel Phillips

A recent article in the New York Times takes aim at ‘How Big Tech Won the Pandemic’, highlighting how in the last year alone, Amazon, Apple, Google, Microsoft, and Facebook posted a combined revenue of more than $1.2 trillion. While the pandemic has resulted in the loss of both work and life the world over, companies like Amazon have managed to expand their warehouses and their cloud computing infrastructure—and reaped unprecedented profits in the process. As the Times put it, ‘the pandemic created a peculiar economy that benefited some people and industries, including in technology, even as it battered others.’ 

But as many commentators have pointed out, the explosive growth of the tech giants must also be understood in relation to more overtly political conditions. It may be true that the technology industry has maintained a liberal, progressive, and socially equitable visage throughout the pandemic, even as it has subtly extended its multi-tentacled reach into new physical and digital spaces. Indeed, we know by now, that Big Tech has long thrived on regulatory evasion and the exploitation of legal grey areas and this is a dominant reading within critical political economy which has been at pains to point out how laissez-faire regulatory environments—particularly in the United States—have allowed the tech industry to sniff out and exploit new sources of profit, including those that have arisen as a result of the COVID-19 crisis.  

In this literature, then, the tendency is to assume that it is an absence of state intervention that has underpinned the technology industry’s growing economic (and political) power. With our conception of techfare, however, we aim to push beyond these explorations of how Big Tech evades state control. Instead of focusing on state absences, we set out to highlight an equally significant dynamic: how the technology industry has become deeply entwined with the activities of the neoliberal state. 

Our research agenda is centred on one key question: how has the dramatic post-2008 growth of the American technology industry interacted with—and been shaped by—the neoliberal regulatory projects that have prevailed during this time? In pursuing this question, we focus on one pivotal arena of neoliberal statecraft in which Big Tech companies increasingly participate, but where their presence has gone largely unnoticed: the disciplining of the relative surplus population, particularly through consumer debt, policing, and imprisonment. 

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